Heavenly Enhanced orders are shipped via USPS on business days (Monday through Friday, excluding major holidays). Heavenly Enhanced offers a $9.95 Priority Mail flat rate shipping fee for all orders. Free shipping is sent by standard mail. Please allow 3-5 business days for the processing and shipping of an order. After processing, USPS orders arrive within 2-3 business days.
Please verify that your shipping address is correct before completing your order. You may be subject to reshipping fees if your package needs to be reshipped due to inaccurate shipping addresses that you provided.
Our goal is 100% customer satisfaction and we stand behind our products. If you are not fully satisfied with your purchase, we would love to hear from you. We will try our best to find a resolution. Please note that all sales are final and are not subject to return.
Should any of the materials prove defective within 7 days of delivery, we will be glad to replace them free of charge. If you have any issues with your order, defective, damaged, spillage, or received the wrong item, please Contact Us with your order number and details about the item you would like replaced. We will respond quickly with instructions for how to return the items from your order. Products purchased online cannot be returned to a Heavenly Enhanced distributor nor to a salon that sells Heavenly Enhanced products.